Responsible Gaming at 4b99

Our Commitment to Responsible Gaming

At 4b99, we believe that gambling is a form of entertainment — nothing more, nothing less. The vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh enjoy cricket betting, slots, and live casino games purely for fun. We are committed to ensuring it stays that way for everyone.

We understand that for a small number of people, gambling can develop from a harmless pastime into a harmful pattern. 4b99 takes this seriously. That is why we have built a comprehensive set of responsible gaming tools directly into our platform — tools that give every player the power to set boundaries, take breaks, and reach out for help when needed.

Gambling is not a reliable way to earn income, resolve debt, or escape personal problems. We encourage all 4b99 players to treat every deposit as the cost of entertainment — just like a cinema ticket or a match-day outing — and to never chase losses or play with money they cannot afford to lose. Our platform uses SSL encryption and fair play certification to ensure a safe and transparent environment for all.

How to Use Our Responsible Gaming Tools

All responsible gaming controls are accessible from your 4b99 account settings. Log in and navigate to the Responsible Gaming section inside your profile. Most limits take effect immediately — no need to contact support. Below is a guide to each available tool.

Setting a Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly maximum in BDT. The limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period, while decreasing a limit applies straight away. This tool is one of the most effective ways to stay within a budget and avoid chasing losses across cricket betting or slots sessions.

Activating a Time-Out

A time-out pauses your 4b99 account for 24 hours, 48 hours, 7 days, or 30 days. During this period you cannot log in, deposit, or place bets. Your account and any pending withdrawals remain intact. A time-out is ideal if you want a short break to reassess your habits without committing to a full self-exclusion.

Requesting Self-Exclusion

Self-exclusion closes your 4b99 account for a minimum of 6 months, with options extending to 5 years or permanent closure. Your account is fully deactivated and you will receive no promotional emails during this period. To apply, email [email protected] with the subject line 'Self-Exclusion Request' and include your registered account email. All requests are processed within 24 hours.

Using Reality Checks

Reality checks are on-screen pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes — while you are playing on 4b99. Each alert shows your total session time and net profit or loss, giving you a clear picture of your activity. You can choose to continue or log out directly from the reminder screen.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and may not be immediately obvious. We encourage every 4b99 player to honestly assess their habits against the warning signs below. If several of these apply to you, we strongly recommend using our self-exclusion or time-out feature and speaking to someone you trust.

• ⚠️Gambling with money you cannot afford to lose — such as rent, utility bills, or grocery money.
• ⚠️Spending significantly more time gambling than you originally planned, losing track of hours.
• ⚠️Chasing losses by placing larger or more frequent bets in an attempt to recover what you lost.
• ⚠️Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down.
• ⚠️Hiding your gambling activity or lying to family and friends about how much time and money you spend.
• ⚠️Relying on gambling as a main source of entertainment, emotional escape, or financial hope.

Recognising these signs early is the most important step. 4b99 is here to help you act before gambling affects your health, relationships, or finances in a serious way. Our support team is available 24/7, Bangladesh Standard Time (BST, UTC+6).

Tips for Safe and Enjoyable Gaming

Whether you enjoy cricket betting on BPL fixtures, spinning reels in our slots section, or exploring live casino tables, these practical habits will help you keep gaming fun and firmly under control.

1. Set a fixed budget before every session and stick to it — win or lose.
2. Treat every deposit as the cost of entertainment, not as an investment you expect to profit from.
3. Take regular breaks during play — step away from your device, stretch, and clear your head.
4. Never gamble under the influence of alcohol, extreme stress, or emotional distress.
5. Balance gaming with other activities — time with family, sports, hobbies, or simply relaxing offline.
6. If you ever feel uncomfortable about your gambling, speak up — contact 4b99 support or talk to someone you trust.

Protecting Minors

4b99 strictly prohibits anyone under the age of 21 from accessing, registering for, or using our platform in any way. We carry out age verification checks at the point of registration and during withdrawal requests. Any account found to belong to a person under 21 will be immediately closed and any funds dealt with in accordance with our Terms and Conditions.

If you share a device or household with someone under 21, we strongly recommend the following steps to prevent unauthorised access to our platform:

• Always log out of your 4b99 account when you finish a session, especially on shared or family devices.
• Never save your login credentials in a browser or app on a device accessible to anyone under 21.
• Enable parental controls or device-level content filtering to block access to gambling websites.